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ttcm careers

Careers

Current Openings:

SEM & SEO Marketing Specialist




Full-time / Kato Polemidia, Limassol, Cyprus



Responsibilities

SEM

  • • Plan and execute all digital marketing campaigns on Google and Facebook (search and display).
  • • Measure and report performance against goals (ROI and KPIs)
  • • Identify trends and insights, and optimize spend and performance based on the insights
  • • Carry out A/B testing and ad experiments
  • • Brainstorm new and creative growth strategies
  • • Set up tracking, optimize Google Analytics
  • • Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points

SEO

  • • Develop and execute SEO strategies
  • • Conduct keyword research to guide content team
  • • Review technical SEO issues and recommend fixes
  • • Manage offsite and onsite optimization projects and report on performance
  • • Optimize website content, landing pages and paid search copy
  • • Collect data and report on traffic, rankings and other SEO aspects

Requirements

  • • BS/MS degree in marketing or a related field, or relevant work experience of at least 5 years.
  • • Proven hands on experience as SEO Manager, SEM Manager or similar role
  • • Knowledge of standard and current SEO practices
  • • Hands on experience with developing and executing SEO and SEM strategies.
  • • Knowledge of HTML/CSS
  • • Experience with SEO reporting
  • • Familiarity with relevant tools (e.g. Conductor, Screaming Frog, MOZ, Google Analytics, NetInsight, Omniture, WebTrends, etc)
  • • Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
  • • Experience in optimizing landing pages and user funnels
  • • Experience with A/B and multivariate experiments
  • • Strong analytical skills and data-driven thinking
  • • Up-to-date with the latest trends and best practices in online marketing and measurement


Benefits

  • • Career development in a professional and fast-growing industry
  • • Competitive salary based on qualifications and experience
  • • 13th salary
  • • Medical insurance
  • • Corporate events
  • • Free lunches and beverages in the office

If you are interested in becoming one of our Traders-Trust team members, please forward your CV with an application letter to [email protected]

Head of Compliance




Full-time / Kato Polemidia, Limassol, Cyprus



Responsibilities

  • • Ensure compliance with local and European AML regulation
  • • Organise and manage client and counterparty KYC procedures (onboarding, monitoring etc) as well as handling of client complaints and/or monitor the handling of client complaints by the relevant department
  • • Organise and manage client transactions, monitoring for AML compliance
  • • Monitor the communication between Clients and the various Company departments in line with the monitoring requirements of the relevant regulatory framework
  • • Prepare and update existing policies and procedures of the company in relation to AML
  • • Prepare annual regulatory AML reports
  • • Ensuring that all relevant information is included in the Company’s outsourcing agreements.
  • • Develop and review company policies
  • • Regularly audit company procedures, practices, and documents to identify possible weaknesses or risk
  • • Keep abreast with new legislation and regulation updates, and report in summary form such updates to the Management
  • • Assist in the preparation of reports for Regulatory Authorities and Management as appropriate
  • • Assist in conducting internal compliance audits and ensuring compliance with internal policies, procedures, and structures
  • • Maintain close collaboration with relevant authorities and other counterparts
  • • Liase with internal/external auditors and CySec on AML related matters
  • • Closely cooperate with and assist the Companys’ compliance officer to ensure full compliance with all applicable regulations.


Requirements

  • • Have the Advanced Certificate of CySEC
  • • Knowledge of the CySec Laws, Directives and Guidelines
  • • University Degree in Law/Finance/Accounting/Economics or a related field
  • • Minimum of 1 years in compliance roles within the Forex industry is a must
  • • Have advanced knowledge of CySec and European regulations relating to AML
  • • Fluent in the English language oral and written
  • • Computer literate (MS Office)
  • • Very good communication and interpersonal skills
  • • Responsible and reliable personality
  • • Flexible, energetic with a positive attitude


Benefits

  • • Career development in a professional and fast-growing industry
  • • Competitive salary based on qualifications and experience
  • • 13th salary
  • • Medical insurance
  • • Corporate events
  • • Free lunches and beverages in the office

If you are interested in becoming one of our Traders-Trust team members, please forward your CV with an application letter to [email protected]

Account Managers (Spanish, Portuguese, Chinese, Vietnamese, Malay Speaking)




Responsibilities

  • • Managing a portfolio of accounts
  • • Dealing with all aspects of a campaign
  • • Using an existing network of industry contacts to generate new business
  • • Leading and training other members of the account team
  • • Managing the work of account executives
  • • Leading project management activity
  • • Ensuring necessary actions are undertaken by the team
  • • Building a ‘territory’
  • • Achieving sales targets
  • • Delivering sales presentations to high-level executives
  • • Attending client meetings
  • • Fluent in Spanish or Portuguese or Chinese or Vietnamese or Malay Speaking
  • • Maintaining and expanding relationships with existing clients

Requirements

  • • Working experience within the Forex Industry
  • • BA/BS degree in Business Administration, Sales or relevant field it is considered as an advantage
  • • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization
  • • Experience with CRM software, MS Office and various platforms
  • • Experience delivering client-focused solutions to customer needs
  • • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • • Excellent listening, negotiation and presentation abilities
  • • Strong verbal and written communication skills

Benefits

  • • Career development in a professional and fast-growing industry
  • • Competitive salary based on qualifications and experience
  • • 13th salary
  • • Medical insurance
  • • Corporate events
  • • Free lunches and beverages in the office

If you are interested in becoming one of our Traders-Trust team members, please forward your CV with an application letter to [email protected]

Business Development Manager




Full-time / Kato Polemidia, Limassol, Cyprus



Responsibilities

  • • Identify new business opportunities, initiate business development activities, develop and manage key client relationships amongst others
  • • Execute the business development strategy and implement tactical plans to help meet and exceed organizational expectations
  • • Maintain a strong development pipeline according to the company's strategy
  • • Using existing relationships with clients to generate new business
  • • Keep up to date with the financial markets in a daily basis
  • • Follow the guidelines set by the compliance department with regards to processing client documentation according to Bermuda and Cysec requirements.

Requirements

  • • A university degree in Finance/ Economics/ Banking/ Business Administration or related field
  • • Previous experience in business development or sales within the financial sector
  • • Strong negotiation skills and ability to close deals
  • • Excellent networking skills
  • • Ability to work on own initiative, expand and generate business
  • • Ability to work under pressure
  • • Basic knowledge of technical and fundamental analysis
  • • Fluent in English spoken and written. Spanish or other languages would be an advantage.

Benefits

  • • Career development in a professional and fast-growing industry
  • • Competitive salary based on qualifications and experience
  • • 13th salary
  • • Medical insurance
  • • Corporate events
  • • Free lunches and beverages in the office

If you are interested in becoming one of our Traders-Trust team members, please forward your CV with an application letter to [email protected]

Customer Support Officer
(Japanese Speaking, Full-time)




Responsibilities

  • • Daily routines will include handling client Profile registrations, translations and document checking for clients who wish to open an account with us.
  • • Using an inhouse developed back office systems, provide front-line customer support for relevant interaction with clients covering e-mail/ticketing system and chat service.
  • • Perform, deliver and contribute to a variety of onboarding procedures as and when required.
  • • Working as a shift (JST 09:00/10:00 – 17:00/18:00, CY 09:00/10;00-17:00/18:00) but not limited to.
  • • Provide feedback on the efficiency of the customer service process

Requirements

  • • Proficiency in English to a business level and Native Japanese with proper manner and business customs is a must.
  • • Proficiency to use office related software, Microsoft office (word, Excel, outlook etc.)
  • • Proficiency to use personal computers (chat software, ticketing system), basic knowledge of HTML etc.
  • • Good understanding of foreign exchange, derivatives, margin FX, index & precious metals, Brokerage industry services and trading Platform are strongly preferred.
  • • Awareness of Operational Risk & Compliance landscape, as it relates to the industry is preferable.

Desired Person

  • • Exceptional communication skills
  • • Positive & collaborative team player
  • • Results-oriented, Detail-oriented, Number-oriented: comprehend that we are dealing with financial instruments and money
  • • Kind personality who has nature of willingness to help others.
  • • Find interest in daily routine and ability to complete tasks in a limited time frame
  • • Down to earth, reliable personality, willing to understand client’s needs

Benefits

  • • Monthly salary for position “Japanese customer support duties” starts from 2,000USD (Health insurance and benefits be covered by the company)
  • • Able to work remotely, PC will be provided
  • • 3-month probation period and training will be provided in Cyprus
  • • For candidate who wishes to move to Cyprus, visa support will be provided

Working hours and location

  • • Monday to Friday: JP time – JST 09:00/10:00 – 17:00/18:00 or CY time – CY 09:00/10:00 – 17:00/18:00 with 1-hour break
  • • Ability to work remotely but still covering above time shift.
  • • Saturday and Sunday are off

Hiring process

  • • Skill and ability check (CV and small test)
  • • Skype interview with Japanese team
  • • Skype interview with Management
  • • Expected period will be 1 to 2 months

If you are interested in becoming one of our Traders-Trust team members, please forward your CV with an application letter to [email protected]

Head of Human Resources




Full-time / Kato Polemidia, Limassol, Cyprus



Traders Trust has been a leading online Forex and CFD broker for more than 10 years. It is regulated and registered under the laws of the Cyprus Securities & Exchange Commission (CySEC). We are looking to hire an experienced Head of Human Resources to develop and implement HR Strategies and initiatives aligned with the overall business strategy. The ideal candidate should be able to maintain the smooth operation of the Company’s Human Resources Department.

Responsibilities

  • • Bridging management and employee relations by addressing demands, grievances, or other issues
  • • Managing the recruitment and selection process
  • • Support current and future business needs through the development, engagement, motivation, and preservation of human capital
  • • Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization
  • • Oversee and manage a performance appraisal system that drives high performance
  • • Maintain pay plan and benefits program
  • • Assess training needs to apply and monitor training programs
  • • Report to management and provide decision support through HR metrics
  • • Ensure legal compliance throughout human resource management
  • • Take part in organizing corporate events
  • • Working closely with the rest members of the team to ensure that everything runs smoothly


Requirements

  • • Proven work experience as HR Manager or HR Executive
  • • Bachelor’s degree in Human Resources management or in any relevant field is a must
  • • Proven working experience as an HR manager in the Forex industry will be considered as a strong advantage
  • • People oriented and results driven
  • • Excellent knowledge of English language, both written and oral is a must
  • • In-depth knowledge of Cyprus labor law and any other applicable guidelines
  • • Demonstrable experience with Human Resources metrics
  • • Knowledge of HR systems and databases
  • • Ability to architect strategy along with leadership skills
  • • Excellent active listening, negotiation, and presentation skills
  • • Competence to build and effectively manage interpersonal relationships at all levels of the company
  • • Proactive and positive attitude towards the company and all its employees
  • • Demonstrable experience with Human Resources metrics
  • • Knowledge of HR systems and databases
  • • Ability to maintain a high level of confidentiality


Benefits

  • • Career development in a professional and fast-growing industry
  • • Competitive salary based on qualifications and experience
  • • 13th salary
  • • Medical insurance
  • • Corporate events
  • • Free lunches and beverages in the office

If you are interested in becoming one of our Traders-Trust team members, please forward your CV with an application letter to [email protected]

Head of IT




Full-time / Kato Polemidia, Limassol, Cyprus



Traders Trust has been a leading online Forex and CFD broker for more than 10 years. It is regulated and registered under the laws of the Cyprus Securities & Exchange Commission (CySEC). We are looking to hire an experienced IT Manager to supervise and outline the Company’s technological vision. The ideal candidate should be able to implement technological strategies, processes and policies and ensure that both the in-house and outsourced technological resources are aligned with the Company’s business needs.


Job Description

  • • Provide overall direction and management of all technology related activities and projects
  • • Work with the IT department to coordinate IT architecture decisions, allocate resources to the company projects and tasks
  • • Set a vision for how technology will be used in the company
  • • Acting as a mentor to team members
  • • Managing technology budgets and time frames
  • • Ensure all technology practices adhere to regulatory standards
  • • Maintains quality service by establishing and enforcing organization standards
  • • Facilitate resolution of user issues
  • • Ensure timely and efficient development and deployment of all technological services
  • • Provide input to executive decisions on behalf of the company’s technological requirements
  • • Set out performance metrics and to monitor performance KPIs
  • • Assuring all IT activities are performed within the parameters of applicable laws, codes, and regulations
  • • Utilize in-depth technical knowledge and business requirements to design and implement secure solutions to meet customer / client needs while protecting the corporation's assets
  • • Liaise with all department heads to develop and implement a proper digital landscape
  • • Work with CISO/IT Administrator to ensure that organizational and technical security measures are in place and updated regularly


Requirements

  • • Advanced technological skill set and a demonstrated history with technology
  • • Previous senior level experience in Head of IT/CTO in Forex industry
  • • BSc/MSc in technical disciplines (Computer Science/etc.)
  • • Knowledge and/or good understanding of IT infrastructure, IT Service Management, Business Applications Support, Software Development, Project Management
  • • Knowledge of financial markets
  • • Excellent communication in English (oral and written) skills
  • • Management and leadership skills
  • • Proactive attitude. Coming up with solution prior to problem escalating.
  • • Positive attitude. Ability to handle pressure and challenges arising.
  • • Previous experience and/or knowledge of regulated environment and ability to work in it
  • • Excellent analytical and problem-solving skills
  • • Highly organized and detail oriented
  • • Maintain a high level of competency, with Continued Professional Development (CPD)


Benefits

  • • Career development in a professional and fast-growing industry
  • • Competitive salary based on qualifications and experience
  • • 13th salary
  • • Medical insurance
  • • Corporate events
  • • Free lunches and beverages in the office

If you are interested in becoming one of our Traders-Trust team members, please forward your CV with an application letter to [email protected]

Customer Support Officer (English/ Spanish/ Portuguese Speaking)




Full-time / Kato Polemidia, Limassol, Cyprus



Responsibilities

  • • Request and check proof documents
  • • Run World Compliance checks
  • • Verify client profiles
  • • Update client records
  • • Perform duties in line with the necessary KYC, AML and Due Diligence controls
  • • Deliver support to clients through live chat, email and telephone
  • • Provide answers to clients by identifying problems, researching answers and guiding clients through corrective steps
  • • Handle and resolve clients complaints
  • • Provide clients with information about Company’s services and products
  • • Provide quality support in a wide range of areas, such as system/technical troubleshooting, login/account issues, deposits/withdrawals and overall trading enquiries
  • • Assist with the translation of website content if needed
  • • Maintain a balance between Company’s policy and client benefit
  • • Inform clients about internal regulations and procedures of the Company
  • • Follow up on the progress of the response to the client
  • • Provide feedback on the efficiency of the customer service process

Requirements

  • • University Degree is an advantage
  • • Excellent command of English and Spanish and/or English and Portuguese verbal and written
  • • Computer literacy, very good working knowledge of Microsoft Office, fast typing

  • • Outgoing behaviour, positive attitude, team spirit, excellent communication skills, flexibility, initiative, ability to consistently meet deadlines, strong organizational and problem solving skills
  • • Experience in FX industry, preferably in a Customer Support environment
  • • Ability to work in shifts on a rotation basis (00:00-08:00, 08:00-16:00, 16:00-00:00)


Benefits

  • • Career development in a professional and fast-growing industry
  • • Competitive salary based on qualifications and experience
  • • 13th salary
  • • Medical insurance
  • • Corporate events

If you are interested in becoming one of our Traders-Trust team members, please forward your CV with an application letter to [email protected]

At TTCM Traders Capital Limited we recognize that our lasting competitive advantage and success can only be achieved through our people. We invest in the creation and implementation of training and development programs as well as reward systems that aim at the maximization of our human resources potential.

If you're aspiring to a career in the financial services sector and want to become a member of an expanding and dynamic international organization, Traders Trust maybe the perfect, longstanding career partner for you.

Our wide spectrum of activities provides people with the opportunity to work in various business areas, in order to acquire vital skills and knowledge that will subsequently help them to realize their full potential.

As Traders Trust goes from strength to strength, we are expanding our workforce at all of our offices.

There are frequent opportunities within the company's main areas:

Execution and Risk Monitoring

Marketing

Legal/Compliance

Support

Finance

IT Development

Operations

Human Resources

Sales Account Managers

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