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ttcm careers

Carreiras

Vagas atuais:

Customer Support Officer
(Spanish/English Speaking)




Full-time / Kato Polemidia, Limassol, Cyprus



Responsibilities

  • Request and check proof documents
  • Run World Compliance checks
  • Verify client profiles
  • Update client records
  • Perform duties in line with the necessary KYC, AML and Due Diligence controls
  • Deliver support to clients through live chat, email and telephone
  • Provide answers to clients by identifying problems, researching answers and guiding clients through corrective steps
  • Handle and resolve clients complaints
  • Provide clients with information about Company’s services and products
  • Provide quality support in a wide range of areas, such as system/technical troubleshooting, login/account issues, deposits/withdrawals and overall trading enquiries
  • Assist with the translation of website content if needed
  • Maintain a balance between Company’s policy and client benefit
  • Inform clients about internal regulations and procedures of the Company
  • Follow up on the progress of the response to the client
  • Provide feedback on the efficiency of the customer service process

Requirements

  • University Degree is an advantage
  • Excellent command of English and Spanish, verbal and written
  • Computer literacy, very good working knowledge of Microsoft Office, fast typing
  • Outgoing behaviour, positive attitude, team spirit, excellent communication skills, flexibility, initiative, ability to consistently meet deadlines, strong organizational and problem solving skills
  • Experience in FX industry, preferably in a Customer Support environment
  • Ability to work in shifts on a rotation basis (00:00-08:00, 08:00-16:00, 16:00-00:00)

Benefits

  • Career development in a professional and fast-growing industry
  • Competitive salary based on qualifications and experience
  • 13th salary
  • Premium medical insurance package
  • Gym subscription
  • Corporate events

If you are interested in becoming one of our Traders-Trust team members, please forward your CV with an application letter to hr@traders-trust.com

Digital Media Buyer




Full-time / Kato Polemidia, Limassol, Cyprus



Responsibilities

  • Plan and execute user acquisition campaigns for mobile and desktop traffic
  • Reach highest number of people with lowest-priced ads as possible
  • Identify target audience for media campaigns and work with Management how best to communicate to that audience
  • Analyze campaign metrics, build and use campaign reports and optimize where needed to improve performance and meet KPI goals
  • Develop relationships and collaborations with media partners
  • Monitor Buying Strategies
  • Client reporting and budget management
  • Research and utilize information from different industry sources
  • Stay apprised of industry standards, new media opportunities and be able to advise on new ways to bring leads

Key Skills Required

  • Excellent hands on knowledge of performance media buying (buying on eCPM/CPM/CPC/CPI/CPA/Flat basis and optimizing towards KPI goals)4
  • Deep knowledge of paid acquisition channels alternative to SEM, SMM, inapp
  • 2+ year media buying experience, in particular with non-conventional traffic channels such as push, native, teaser ads, cloaking, farming, affiliate networks, influencer marketing etc.
  • Technical understanding of conversion tracking, including mobile, UA campaign setup and targeting, experience with mobile attribution platforms is a huge plus
  • Confidence to work with budgets
  • Strong analytical skills and attention to detail
  • Highly proficient in Microsoft Excel (advanced)
  • English proficient (additional languages are considered a bonus)

Additional Skills Preferred

  • Highly motivated and strategic
  • Strong ability to work independently and as part of a team
  • Strong multitasking skills
  • Experience with advertising finance products

Benefits

  • Career Development in a professional and fast growing industry
  • Competitive salary based on qualifications and experience
  • 13th Salary
  • Premium medical insurance package
  • Gym subscription
  • Corporate events

If you are interested in becoming one of our Traders-Trust team members, please forward your CV with an application letter to hr@traders-trust.com

Customer Support Officer
(Japanese Speaking, Full-time)




Responsibilities

  • Daily routines will include handling client Profile registrations, translations and document checking for clients who wish to open an account with us.
  • Using an inhouse developed back office systems, provide front-line customer support for relevant interaction with clients covering e-mail/ticketing system and chat service.
  • Perform, deliver and contribute to a variety of onboarding procedures as and when required.
  • Working as a shift (JST 09:00/10:00 – 17:00/18:00, CY 09:00/10;00-17:00/18:00) but not limited to.
  • Provide feedback on the efficiency of the customer service process

Requirements

  • Proficiency in English to a business level and Native Japanese with proper manner and business customs is a must.
  • Proficiency to use office related software, Microsoft office (word, Excel, outlook etc.)
  • Proficiency to use personal computers (chat software, ticketing system), basic knowledge of HTML etc.
  • Good understanding of foreign exchange, derivatives, margin FX, index & precious metals, Brokerage industry services and trading Platform are strongly preferred.
  • Awareness of Operational Risk & Compliance landscape, as it relates to the industry is preferable.

Desired Person

  • Exceptional communication skills
  • Positive & collaborative team player
  • Results-oriented, Detail-oriented, Number-oriented: comprehend that we are dealing with financial instruments and money
  • Kind personality who has nature of willingness to help others.
  • Find interest in daily routine and ability to complete tasks in a limited time frame
  • Down to earth, reliable personality, willing to understand client’s needs

Benefits

  • Monthly salary for position “Japanese customer support duties” starts from 2,000USD (Health insurance and benefits be covered by the company)
  • Able to work remotely, PC will be provided
  • 3-month probation period and training will be provided in Cyprus
  • For candidate who wishes to move to Cyprus, visa support will be provided

Working hours and location

  • Monday to Friday: JP time – JST 09:00/10:00 – 17:00/18:00 or CY time – CY 09:00/10:00 – 17:00/18:00 with 1-hour break
  • Ability to work remotely but still covering above time shift.
  • Saturday and Sunday are off

Hiring process

  • Skill and ability check (CV and small test)
  • Skype interview with Japanese team
  • Skype interview with Management
  • Expected period will be 1 to 2 months

If you are interested in becoming one of our Traders-Trust team members, please forward your CV with an application letter to hr@traders-trust.com

Senior Web Developer




Full-time / Kato Polemidia, Limassol, Cyprus



Responsibilities

  • Develop new user-facing features
  • Production and maintenance of websites and web application user interfaces
  • Build reusable code and libraries for future use
  • Ensure the technical feasibility of UI/UX designs
  • Implement UI development principles to ensure that the product client-side serves at scale.
  • Optimize application for maximum speed and scalability
  • Assure that all user input is validated before submitting to back-end
  • Reporting to the IT Manager and collaborate with other team members

Requirements

  • Working knowledge in HTML5, CSS3, JavaScript, JQuery, Bootstrap 4
  • Experience in mobile first design
  • Attention to detail and usability
  • Ability for effective design decisions
  • Ability to work as part of a team
  • Portfolio of past work showcasing listed skills
  • At least 3 years of related experience
  • Degree in Computer Science

Consider as advantage to have

  • Previous experience in fintech industry
  • Experience in Node.js and react.js
  • Experience in PHP 7, and PHP frameworks
  • Experience with CSS preprocessors such as LESS and/or Sass

Benefits

  • Career development in a professional and fast-growing industry
  • Competitive salary based on qualifications and experience
  • 13th salary
  • Premium medical insurance package
  • Gym subscription
  • Corporate events

If you are interested in becoming one of our Traders-Trust team members, please forward your CV with an application letter to hr@traders-trust.com

Content Writer




Full-time / Kato Polemidia, Limassol, Cyprus



Responsibilities

  • Producing daily content relating to the company’s brand, products and services for client interest
  • Produce articles daily on trading, forex, commodities, oil, metals, equities and market news
  • Compose and edit daily fundamental and technical analysis for social media channels and the company blog
  • Create content for webinars, educational videos and mass emails
  • Increase SEO through keywords
  • Arrange daily translations of content where required
  • Create content for PR releases, interviews and help build off-line collaborations
  • Proofreading and editing copy
  • Ensure content is engaging, error-free and high standards before publication

Requirements

  • Minimum 2 years of experience in a similar role
  • High budget management
  • Fluency in English is a must
  • Knowledge of the financial services, forex and cryptocurrency and proven track record or previous examples
  • Understanding of SEO

Consider as advantage to have

  • Previous experience in fintech industry
  • Experience in Node.js and react.js
  • Experience in PHP 7, and PHP frameworks
  • Experience with CSS preprocessors such as LESS and/or Sass

Benefits

  • Career development in a professional and fast-growing industry
  • Competitive salary based on qualifications and experience
  • 13th salary
  • Premium medical insurance package
  • Corporate events

If you are interested in becoming one of our Traders-Trust team members, please forward your CV with an application letter to hr@traders-trust.com

Na Traders Trust Capital Markets Ltd, reconhecemos que nossa vantagem competitiva duradoura e sucesso só podem ser alcançados através de nosso pessoal. Investimos na criação e implementação de programas de treinamento e desenvolvimento, bem como em sistemas de recompensa que visam a maximização de nosso potencial de recursos humanos.

Se você está aspirando a uma carreira no setor de serviços financeiros e deseja se tornar membro de uma organização internacional dinâmica e em expansão, a Traders Trust talvez seja o parceiro de carreira perfeito e duradouro para você.

Nosso amplo espectro de atividades oferece às pessoas a oportunidade de trabalhar em várias áreas de negócios, a fim de adquirir habilidades e conhecimentos vitais que posteriormente os ajudarão a realizar todo o seu potencial.

À medida que a Traders Trust se fortalece, expandimos nossa força de trabalho em todos os nossos escritórios.

Existem oportunidades frequentes nas principais áreas da empresa:

Execução e Monitoramento de Riscos

Marketing

Conformidade legal

Apoio, suporte

Finança

Desenvolvimento de TI

Operações

Recursos humanos

Gerentes de conta de vendas

CONTA DE DEMO ABERTA ABRIR CONTA AO VIVO

MARGIN TRADING ENVOLVE RISCOS SIGNIFICATIVOS À SUA CAPITAL INVESTIDA

AVISO DE RISCO: Nossos produtos são comercializados com margem e apresentam alto nível de risco, portanto, é altamente possível perder todo o seu capital. Esses produtos podem não ser adequados para todos e você deve garantir que entende os riscos envolvidos. Consulte nosso Aviso de risco "Divulgações de risco para instrumentos financeiros e serviços de investimento".

LICENÇAS E AUTORIZAÇÕES

A TTCM Traders Capital Limited (aqui "TTCM BM") é uma empresa de responsabilidade limitada, constituída nas Bermudas sob as seções 14 e 6 / 132C (1) da Companies Act 1981 e registrada no Registrador de Empresas sob o número da empresa 54135, com endereço registrado 5th Floor, Andrew's Place, 51 Church Street, Hamilton HM 12, Bermudas

Os sites www.traders-trust.com são operados pela TTCM BM .

REGIÕES RESTRITAS: As informações contidas neste site não são direcionadas a residentes de determinadas jurisdições / países, incluindo, mas não se limitando a, Austrália, Nova Zelândia, Canadá, Irã, Iraque, Coréia do Norte, EUA, Cuba, Síria, Sudão, Afeganistão, Guiana, Laos. República Democrática Popular, Uganda e Iêmen ou qualquer jurisdição em que essa distribuição seja contrária às leis e regulamentos locais.

Copyright © TTCM Traders-Trust Capital Market LTD 2009-2019 © Todos os direitos reservados
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