English 
日本語 
Español 
Italiano 
Français 
简体中文 
Negocie e trabalh conosco
Junte-se a quem já reconheceu as melhores condições de negociação
Comece a operar agora
ou tente uma conta demo gratuita conta demo gratuita
MARGIN TRADING ENVOLVE RISCOS SIGNIFICATIVOS À SUA CAPITAL INVESTIDA
Vagas atuais:
Customer Support Officer
(Spanish/English Speaking)
Full-time / Kato Polemidia, Limassol, Cyprus
Responsibilities
- Request and check proof documents
- Run World Compliance checks
- Verify client profiles
- Update client records
- Perform duties in line with the necessary KYC, AML and Due Diligence controls
- Deliver support to clients through live chat, email and telephone
- Provide answers to clients by identifying problems, researching answers and guiding clients through corrective steps
- Handle and resolve clients complaints
- Provide clients with information about Company’s services and products
- Provide quality support in a wide range of areas, such as system/technical troubleshooting, login/account issues, deposits/withdrawals and overall trading enquiries
- Assist with the translation of website content if needed
- Maintain a balance between Company’s policy and client benefit
- Inform clients about internal regulations and procedures of the Company
- Follow up on the progress of the response to the client
- Provide feedback on the efficiency of the customer service process
Requirements
- University Degree is an advantage
- Excellent command of English and Spanish, verbal and written
- Computer literacy, very good working knowledge of Microsoft Office, fast typing
- Outgoing behaviour, positive attitude, team spirit, excellent communication skills, flexibility, initiative, ability to consistently meet deadlines, strong organizational and problem solving skills
- Experience in FX industry, preferably in a Customer Support environment
- Ability to work in shifts on a rotation basis (00:00-08:00, 08:00-16:00, 16:00-00:00)
Benefits
- Career development in a professional and fast-growing industry
- Competitive salary based on qualifications and experience
- 13th salary
- Premium medical insurance package
- Gym subscription
- Corporate events
If you are interested in becoming one of our Traders-Trust team members, please forward your CV with an application letter to [email protected]
Digital Media Buyer
Full-time / Kato Polemidia, Limassol, Cyprus
Responsibilities
- Plan and execute user acquisition campaigns for mobile and desktop traffic
- Reach highest number of people with lowest-priced ads as possible
- Identify target audience for media campaigns and work with Management how best to communicate to that audience
- Analyze campaign metrics, build and use campaign reports and optimize where needed to improve performance and meet KPI goals
- Develop relationships and collaborations with media partners
- Monitor Buying Strategies
- Client reporting and budget management
- Research and utilize information from different industry sources
- Stay apprised of industry standards, new media opportunities and be able to advise on new ways to bring leads
Key Skills Required
- Excellent hands on knowledge of performance media buying (buying on eCPM/CPM/CPC/CPI/CPA/Flat basis and optimizing towards KPI goals)4
- Deep knowledge of paid acquisition channels alternative to SEM, SMM, inapp
- 2+ year media buying experience, in particular with non-conventional traffic channels such as push, native, teaser ads, cloaking, farming, affiliate networks, influencer marketing etc.
- Technical understanding of conversion tracking, including mobile, UA campaign setup and targeting, experience with mobile attribution platforms is a huge plus
- Confidence to work with budgets
- Strong analytical skills and attention to detail
- Highly proficient in Microsoft Excel (advanced)
- English proficient (additional languages are considered a bonus)
Additional Skills Preferred
- Highly motivated and strategic
- Strong ability to work independently and as part of a team
- Strong multitasking skills
- Experience with advertising finance products
Benefits
- Career Development in a professional and fast growing industry
- Competitive salary based on qualifications and experience
- 13th Salary
- Premium medical insurance package
- Gym subscription
- Corporate events
If you are interested in becoming one of our Traders-Trust team members, please forward your CV with an application letter to [email protected]
Customer Support Officer
(Japanese Speaking, Full-time)
Responsibilities
- Daily routines will include handling client Profile registrations, translations and document checking for clients who wish to open an account with us.
- Using an inhouse developed back office systems, provide front-line customer support for relevant interaction with clients covering e-mail/ticketing system and chat service.
- Perform, deliver and contribute to a variety of onboarding procedures as and when required.
- Working as a shift (JST 09:00/10:00 – 17:00/18:00, CY 09:00/10;00-17:00/18:00) but not limited to.
- Provide feedback on the efficiency of the customer service process
Requirements
- Proficiency in English to a business level and Native Japanese with proper manner and business customs is a must.
- Proficiency to use office related software, Microsoft office (word, Excel, outlook etc.)
- Proficiency to use personal computers (chat software, ticketing system), basic knowledge of HTML etc.
- Good understanding of foreign exchange, derivatives, margin FX, index & precious metals, Brokerage industry services and trading Platform are strongly preferred.
- Awareness of Operational Risk & Compliance landscape, as it relates to the industry is preferable.
Desired Person
- Exceptional communication skills
- Positive & collaborative team player
- Results-oriented, Detail-oriented, Number-oriented: comprehend that we are dealing with financial instruments and money
- Kind personality who has nature of willingness to help others.
- Find interest in daily routine and ability to complete tasks in a limited time frame
- Down to earth, reliable personality, willing to understand client’s needs
Benefits
- Monthly salary for position “Japanese customer support duties” starts from 2,000USD (Health insurance and benefits be covered by the company)
- Able to work remotely, PC will be provided
- 3-month probation period and training will be provided in Cyprus
- For candidate who wishes to move to Cyprus, visa support will be provided
Working hours and location
- Monday to Friday: JP time – JST 09:00/10:00 – 17:00/18:00 or CY time – CY 09:00/10:00 – 17:00/18:00 with 1-hour break
- Ability to work remotely but still covering above time shift.
- Saturday and Sunday are off
Hiring process
- Skill and ability check (CV and small test)
- Skype interview with Japanese team
- Skype interview with Management
- Expected period will be 1 to 2 months
If you are interested in becoming one of our Traders-Trust team members, please forward your CV with an application letter to [email protected]
Content Writer
Full-time / Kato Polemidia, Limassol, Cyprus
Responsibilities
- Producing daily content relating to the company’s brand, products and services for client interest
- Produce articles daily on trading, forex, commodities, oil, metals, equities and market news
- Compose and edit daily fundamental and technical analysis for social media channels and the company blog
- Create content for webinars, educational videos and mass emails
- Increase SEO through keywords
- Arrange daily translations of content where required
- Create content for PR releases, interviews and help build off-line collaborations
- Proofreading and editing copy
- Ensure content is engaging, error-free and high standards before publication
Requirements
- Minimum 2 years of experience in a similar role
- High budget management
- Fluency in English is a must
- Knowledge of the financial services, forex and cryptocurrency and proven track record or previous examples
- Understanding of SEO
Consider as advantage to have
- Previous experience in fintech industry
- Experience in Node.js and react.js
- Experience in PHP 7, and PHP frameworks
- Experience with CSS preprocessors such as LESS and/or Sass
Benefits
- Career development in a professional and fast-growing industry
- Competitive salary based on qualifications and experience
- 13th salary
- Premium medical insurance package
- Corporate events
If you are interested in becoming one of our Traders-Trust team members, please forward your CV with an application letter to [email protected]
Na Traders Trust Capital Markets Ltd, reconhecemos que nossa vantagem competitiva duradoura e sucesso só podem ser alcançados através de nosso pessoal. Investimos na criação e implementação de programas de treinamento e desenvolvimento, bem como em sistemas de recompensa que visam a maximização de nosso potencial de recursos humanos.
Se você está aspirando a uma carreira no setor de serviços financeiros e deseja se tornar membro de uma organização internacional dinâmica e em expansão, a Traders Trust talvez seja o parceiro de carreira perfeito e duradouro para você.
Nosso amplo espectro de atividades oferece às pessoas a oportunidade de trabalhar em várias áreas de negócios, a fim de adquirir habilidades e conhecimentos vitais que posteriormente os ajudarão a realizar todo o seu potencial.
À medida que a Traders Trust se fortalece, expandimos nossa força de trabalho em todos os nossos escritórios.
Conta De Demo Aberta
Abrir Conta Ao Vivo
MARGIN TRADING ENVOLVE RISCOS SIGNIFICATIVOS À SUA CAPITAL INVESTIDA
