I withdrew money back to my credit/debit card but the funds have not yet appeared back to my card?

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A – Usually credit/debit card withdrawals will take between 3-5 business days to appear back on the client’s card. If after 5 business days you have not yet received your funds please contact our support. We will be able to issue you with an ARN (Acquirer’s Reference Number) which you can then provide to your bank, this will enable them to trace the funds.