How do I change the currency of my Wallet account?

A – If you wish to change your Wallet account currency, please follow the procedure below.

■ If there is no deposit history to the Wallet account (not used)

If your profile and live account have been verified but there is no deposit history to the Wallet account, please send our Customer Support an email request to change your Wallet account currency.

Destination email : support.int@ttcm.com / jsupport@ttcm.com
Subject: Wallet account currency change

Content of the text :
1. Your name
2. Your registered email address
3. Wallet account number
4. New currency after change
5. Use of Wallet account
(* Wallet accounts can be denominated in JPY, USD and EUR)

■ If there is a deposit and withdrawal history to and from the Wallet account (used)

If you have already used your Wallet account to deposit or withdraw, you need to convert your Wallet account to an MT4 trading account.

Once the conversion has been completed, you will be contacted by our Customer Support which will advise you to log in to Client Portal (Secure Area) and open a new Wallet account in your preferred currency.

Destination email : support.int@ttcm.com
Subject : About wallet account currency change

Content of the text:
1. Your name
2. Your registered email address
3. Wallet account number
4. New currency after change
5. Use of Wallet account
(* Wallet accounts can be denominated in JPY, USD and EUR)

Once you have been informed by our Customer Support that your previous Wallet account has been converted to an MT4 trading account, please open a new Wallet account according to the procedure below.

1. Login to our Client Portal (Secure Area).
2. Please click “Funds Management”> “Payment” icon on the left side.
3. Once you click Deposit, the screen for opening a Wallet account will be displayed automatically. Please open a Wallet account in the preferred currency.