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- How do I change the currency of my Wallet account?
■ If there is no deposit history to the Wallet account (not used)
If your profile and live account have been verified but there is no deposit history to the Wallet account, please send our Customer Support an email request to change your Wallet account currency.
Destination email : support.int@ttcm.com / jsupport@ttcm.com
Subject: Wallet account currency change
Content of the text :
1. Your name
2. Your registered email address
3. Wallet account number
4. New currency after change
5. Use of Wallet account
(* Wallet accounts can be denominated in JPY, USD and EUR)
■ If there is a deposit and withdrawal history to and from the Wallet account (used)
If you have already used your Wallet account to deposit or withdraw, you need to convert your Wallet account to an MT4 trading account.
Once the conversion has been completed, you will be contacted by our Customer Support which will advise you to log in to Client Portal (Secure Area) and open a new Wallet account in your preferred currency.
Destination email : support.int@ttcm.com
Subject : About wallet account currency change
Content of the text:
1. Your name
2. Your registered email address
3. Wallet account number
4. New currency after change
5. Use of Wallet account
(* Wallet accounts can be denominated in JPY, USD and EUR)
Once you have been informed by our Customer Support that your previous Wallet account has been converted to an MT4 trading account, please open a new Wallet account according to the procedure below.
1. Login to our Client Portal (Secure Area).
2. Please click “Funds Management”> “Payment” icon on the left side.
3. Once you click Deposit, the screen for opening a Wallet account will be displayed automatically. Please open a Wallet account in the preferred currency.
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- How can I open a live account?
- How can I open a VIP account?
- How do I change the currency of my Wallet account?
- I do not receive a login for my social trader account, can I resend it?
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- What Account types do you offer?
- What is a Wallet Account?
- What is creating a profile?
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- What type of documents are required to open an account
- Where can I check my trading accounts?
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- Can I use Neteller and Skrill?
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- I withdrew money back to my credit/debit card but the funds have not yet appeared back to my card?
- Is there a fee for Deposit and Withdrawal?
- My withdrawal has been declined, what should I do?
- What are the rules with regards to withdrawing funds?
- What kind of deposit and withdrawal method can I use?
- What methods can be used to withdraw profits?
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- How can I change the leverage of my account?
- How can I change the login password for my MT4 account?
- How can I reset the password to my Secure Area?
- How do I activate/verify my email address?
- How do I upload documents in my secure area?
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- Where can I check my opened Accounts?
- Where can I check the transaction history?
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- Which products can be traded in Traders Trust?
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- Show all articles ( 4 ) Collapse Articles
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- How can I open an Introducing Broker Account?
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- Is Traders Trust audited?
- Outside the Republic of Cyprus, in which countries have you obtained registration / license as a financial institution?
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- What are the differences between Traders Trust CY and Traders Trust BM?
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- What time is Live chat/support available?
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- When is the live chat available?
- When was Traders Trust founded?
- Where can I check the latest notices on Traders Trust, such as change in trading time?
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- Which Financial Supervisory Agency is Traders-Trust Licensed/Regulated by?
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- Does slippage occur?
- Limit orders, stop losses and take profits
- Swap fees and Triple Swap charges.
- What are order types?
- What do the terms short and long mean?
- What is a lot?
- What is a margin call?
- What is a market order?
- What is a Pending Order (Limit Order)?
- What is a Pip?
- What is a trailing stop?
- What is leverage?
- What is margin?
- What is the difference between the Classic Account / Pro Account types?
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