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About TRADERS-TRUST
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Account opening
- Can I cancel my account?
- Can I open an Islamic Swap Free Account?
- Can I reactivate a dormant or archived account?
- Can I trade without providing you my documents?
- Dormant Accounts
- For how long is my demo account valid?
- How can I change the leverage in my MT4 account?
- How can I open a DEMO account?
- How can I open a VIP account type?
- How do I change my address?
- How do I change my name?
- How do I change my phone number?
- How many MT4 Accounts can I have?
- How to open a trading account?
- What Account types do you offer?
- What are the requirements to register an account?
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Deposit and withdrawal
- Can I withdraw via a different payment method from the one I used to Deposit?
- Do you apply charges on deposits and withdrawals?
- How can I cancel a withdrawal request?
- How can I deposit funds into my account?
- How do I make a withdrawal?
- How long does it take for my withdrawn funds to reach me?
- What is the minimum deposit?
- What methods can I use to deposit and withdraw?
- When will my withdrawal be processed?
- Why can't I transfer funds from my wallet to my MT4?
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Partnerships
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Platform
- Are the platforms compatible with Mac?
- How do I change my MT4 Password?
- I cannot open a trade; the New Order button is not active.
- I cannot trade, Invalid Account is displayed on the MT4 account
- I have forgotten my MT4 Password, what can I do?
- I only see a small number of symbols in the market watch window.
- My charts do not work, waiting for update is displayed, what should I do?
- What is Margin?
- What Trading Platforms are available?
- Where can I check the contract specifications such as Swap rate, required margin and trading hours?
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Promotions
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Secure area (My TTCM)
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Social Trader
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Strategy Provider
- How can I register a strategy with Traders Trust?
- How do I disconnect my account from a strategy?
- I have received an invitation to join a strategy, what should I do next?
- My account is connected to a strategy, but I cannot access my MT4 account.
- What is a performance fee?
- What is a strategy provider?
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Tradable Instruments
- Do you allow hedging?
- Spreads
- Useful Formulae - Margin, Free Margin, Margin Level, Swap
- What are Margin Call and Stop Out?
- What is a CFD?
- What is leverage?
- What is the formula to calculate Swap?
- What is the formula used for calculating Margin?
- What is the maximum available leverage?
- What tradeable instruments do you provide?
- Where can I see if I am receiving a Margin Call?
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How can I reset my Secure Area (My TTCM) Password?
Click here to reset the My TTCM website password. Alternatively, open My TTCM and click on Reset password button below the login boxes.
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