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About TRADERS-TRUST
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Account opening
- Can I cancel my account?
- Can I open an Islamic Swap Free Account?
- Can I reactivate a dormant or archived account?
- Can I trade without providing you my documents?
- Dormant Accounts
- For how long is my demo account valid?
- How can I change the leverage in my MT4 account?
- How can I open a DEMO account?
- How can I open a VIP account type?
- How do I change my address?
- How do I change my name?
- How do I change my phone number?
- How many MT4 Accounts can I have?
- How to open a trading account?
- What Account types do you offer?
- What are the requirements to register an account?
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Deposit and withdrawal
- Can I withdraw via a different payment method from the one I used to Deposit?
- Do you apply charges on deposits and withdrawals?
- How can I cancel a withdrawal request?
- How can I deposit funds into my account?
- How do I make a withdrawal?
- How long does it take for my withdrawn funds to reach me?
- What is the minimum deposit?
- What methods can I use to deposit and withdraw?
- When will my withdrawal be processed?
- Why can't I transfer funds from my wallet to my MT4?
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Partnerships
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Platform
- Are the platforms compatible with Mac?
- How do I change my MT4 Password?
- I cannot open a trade; the New Order button is not active.
- I cannot trade, Invalid Account is displayed on the MT4 account
- I have forgotten my MT4 Password, what can I do?
- I only see a small number of symbols in the market watch window.
- My charts do not work, waiting for update is displayed, what should I do?
- What is Margin?
- What Trading Platforms are available?
- Where can I check the contract specifications such as Swap rate, required margin and trading hours?
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Promotions
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Secure area (My TTCM)
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Social Trader
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Strategy Provider
- How can I register a strategy with Traders Trust?
- How do I disconnect my account from a strategy?
- I have received an invitation to join a strategy, what should I do next?
- My account is connected to a strategy, but I cannot access my MT4 account.
- What is a performance fee?
- What is a strategy provider?
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Tradable Instruments
- Do you allow hedging?
- Spreads
- Useful Formulae - Margin, Free Margin, Margin Level, Swap
- What are Margin Call and Stop Out?
- What is a CFD?
- What is leverage?
- What is the formula to calculate Swap?
- What is the formula used for calculating Margin?
- What is the maximum available leverage?
- What tradeable instruments do you provide?
- Where can I see if I am receiving a Margin Call?
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How can I reset my Secure Area (My TTCM) Password?
Click here to reset the My TTCM website password. Alternatively, open My TTCM and click on Reset password button below the login boxes.
Still having trouble resetting your website password? Our dedicated Customer Experience team is here to help via Live Chat or email to [email protected]
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